The overcharging scandal involving Corporate Travel Management—amounting to up to USD 150 million—should not be viewed as an isolated failure. It is a structural warning sign for the global corporate travel industry, where opacity, complexity,
When I moved from the ticket counter at DSB Travel to handling overseas and government travel, it felt like entering the future. One phone per person. Direct access to the Ministry of Foreign Affairs. Bookings
Executive SummaryGlobal Distribution Systems (GDSs) remain the backbone of airline distribution, processing millionsof bookings daily. However, they are increasingly criticized for high costs, outdated structures(rooted in 1960s technology), and resistance to change. With airlines paying
In recent years, growing criticism has been directed towards the use of private jets by the world's wealthy elite. This is not without reason, as a trip on a private jet leaves a CO2 footprint